Travel alerts

We know you may be concerned about the recent events in the Middle East.

If you are currently travelling in the region, your safety and wellbeing is a priority for us. If you’re in an emergency situation and need assistance, please call our 24-hour emergency assistance team on +61 2 8907 5597.

We recommend staying up to date with the latest government advice on the New Zealand Government’s SafeTravel website.

If you have booked upcoming travel, please contact your airline or travel provider to confirm your trip details and discuss any possible changes.

For our latest travel insurance information relating to the Middle East conflict, including information about policy coverage, please view the Middle East Conflict Travel Alert.

Certain events, such as natural disasters or pandemics, may affect your travel.

Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 1300 728 016.