Contact us
If you have any questions or comments regarding your policy, please call, or email us, as we would love to hear from you.
Customer Service
Phone (calling within Australia): 1300 728 016
Phone (calling outside of Australia): +61 (2) 8907 5075
Email airnz@covermore.com.au
Emergency assistance
Emergency assistance when & where you need it
When you are away from home travelling internationally, we hope you have the trip of a lifetime but should something go wrong, we’re here to help.
Our policy holders have access to our emergency assistance team 365 days of the year.
If you need assistance
Our emergency assistance hotlines are available 24-hours a day. When you call, please be prepared to provide:
- a contact number we can call you back on
- your policy number
Emergency contact numbers:
| If you are calling from: | Use this emergency number: |
| USA/Canada | 1855 306 9807 |
| New Zealand | 0800 167 011 |
| Other Countries | +61 (2) 8907 5597 |
To fax any information, use this number: +61 (2) 9954 6250.
If you experience difficulty contacting us from any of the country-specific numbers above, please call
+61 (2) 8907 5597.
Cover-More Postal Address
Cover-More Insurance Services
Private Bag 913, North Sydney,
NSW, Australia, 2059