Travel insurance policy documents

Download the policy documents (PDF format) for full details of the benefits and covered activities. To choose the best plan for your trip, be sure to read and understand the travel insurance benefits offered by each plan. Once you select a plan, get a quote online or call 1300 728 016.

Standalone Insurance Policy Documents

International Comprehensive

Premium travel insurance cover for international travel. Available to Australian residents as a single trip or annual multi-trip plan. View product disclosure statement

Domestic Comprehensive and Cancellation Only

Travel insurance cover designed especially for domestic travel. Available to Australian residents as single trip plans. View product disclosure statement

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Bundled Insurance Policy Documents

Available when purchasing insurance with flights

New Zealand and South Pacific Travel Insurance

Single trip cover for you and your family when travelling to New Zealand or the South Pacific Islands including benefits such as flight cancelation and amendment, medical expenses and much more. For residents of Australia 75 years of age or less. View product disclosure statement

Worldwide Travel Insurance

Cover for you and your family when travelling overseas. This policy includes benefits such as flight cancellation and amendment, medical expenses and much more. For residents of Australia 75 years of age or less. View product disclosure statement

Target Market Definitions

The new Design Distribution and Obligations (DDO) came into effect on 5 October 2021 in Australia, and require product issuers to develop Target Market Determinations (TMDs) for the products they issue to retail clients.

A Target Market Determination is a document which describes who a product is appropriate for (target market), and any conditions around how the product can be distributed to customers. It also describes the events or circumstances where we may need to review the Target Market Determination for a financial product.